Learn how to create a CRM system that helps your team sell more in our new white paper: DRIVE to Success: CRM that works (PDF)
GuideMark to deliver SAP Business One to Small and Midsized Businesses in Northern New England , press release, February 20, 2007
destinationCRM: First Franklin Lends a Hand with Customer Management, by Colin Beasty, May 2, 2005
Sales Effectiveness & Management Systems: A Practical Plan for Implementation Success, by Gene Mehr, in Commercial Lending Review, January-February 2005 (PDF)
The following articles are not available online. Please contact us for printed copies:
First Franklin Seeks to Develop LO Relationships, in Origination News, May 2005
First Franklin Credits New Tech with Increased AE Productivity in Home Equity News, February 28, 2005
Getting Easier All the Time in ManufacturingIT, Winter 2005
destinationCRM: GuideMark Guides National City Bank to Success, by Emmy Favilla, from CRM Magazine, March 2004
The following articles are not available online. Please contact us for printed copies:
Mortgage Bankers Shift Strategies in a Rising Rate Market: Sales Automation Solutions Streamline Operations in TODAY (Journal of Work Process Improvement), December 2004
Driving Customer Relationships with New Technology in MBA NewsLink, December 16, 2004
Strategies for a Rising Rate Market in Mortgage Banking, November 2004
Wholesalers Turn to Automated Solutions to Raise Low Volumes in Inside Mortgage Finance/Mortgage Broker Update, October 2004
NCC's 'SalesLogix' Delivers Clean, Reliable Data to Brokers Quickly in Inside Mortgage Finance/Mortgage Broker Update, June 2004
Building A Better Pipeline Through Relationship Management Systems in Secondary Marketing Executive, March 2004
How Nat City Improved Data Management, American Banker, October 17, 2003 (PDF)
The following articles are not available online. Please contact us for printed copies:
How National City Home Equity Improved Field Communications in Smart Business Cleveland and Smart Business Pittsburgh, November 2003
New Communication Tool Aids National City AEs in Home Equity Wire, October 2003
